It has not been easy for a social services organization this year. Praise to the Lord who guiding Christian & Missionary Alliance Social Services and give us countless gracious experience. The government and public posed a higher standard of accountability on management and financial transparency for the social service organizations. As a result, workloads on internal monitoring soared. These included accounting procedures, auditing, financial reporting and services quality controls. Our insufficiency of human resources manifested in the lack of manpower in central administration. I would like to express my gratitude to our staff who strive to serve in completing difficult tasks one after another. Unfailing support and grace from God is always enough.
Taking into account of our unique organization background, we have established a management structure suitable for our organization development under the Lump Sum Grant system. Social Services Committee commissioned by Executive Committee of Christian & Missionary Alliance Church Union Hong Kong oversees the Social Service Office to ensure that the operation and service provision are monitored and supervised. In recent years, with the opportunity of carrying out the Best Practice Manual, Social Service Committee established clear policies and initiatives for our financial management, the use of Lump Sum Grant and reserve, and human resources and payroll in accordance to the authority of corporate governance. The committee has also reviewed the financial forecast of the organization under various scenarios when formulating our annual budget, published financial reports, regularly reviewed human resources structure and salary system. Also, we have arranged opportunities for exchanges of opinion between the staff and service users in the coming year. Our finance and quality of services maintains a healthy condition. For this, we have to thank God as well as our staff.
We focus on providing elderly community support services and 'educational and care' services for children, subsidised and supported by Social Welfare Department and Education Bureau respectively. Because of the change in subsidy policy of Early Education, we need to prepare for the change in a comprehensive manner. All of our 6 nursery schools will recruit more teaching staff and staff salary and educational related expenses should be therefore increased. We shall provide more trainings for staff to meet the new requirements under the revised curriculum. These can only be made with the cooperation among schools. Principals will have to offer toil and sweat to cope with these challenges. We will uphold the love from God and child-focus principle while we devote our staunch efforts to shape a favourable environment for healthy development of children.
The elderly population is increasing continuously, so demands for elderly community services grow as well. At the same time, more children are found to be with special educational needs. However, existing services cannot cope with the upsurge demand. We will therefore, in our self-finance service centres, gather resources to provide cares and adequate services to the disadvantaged. We hope to bring comfort and peace to families who are distressed in seeking support.
When facing different challenges, we can only turn to God's grace, might and wisdom. And God always responds to our prayers and leads us through. Let's encourage each other by the scripture:
"Trust in the Lord with all your heart and lean not on your own understanding; in all your ways submit to him, and he will make your paths straight." Proverbs 3:5-6
(From Christian & Missionary Alliance Church Union of Hong Kong Ltd. 2016-17 Annual Report of Social Service）